Privacy policy

Updated October 30, 2026

BuyFactory Direct Pty Ltd operates Australian Manhole Cover. Contact us using the details on our contact page for privacy questions.

Catalogue and enquiries

The Australian website is currently a product catalogue and does not accept online orders or payments. Do not enter card details or sensitive information in a contact message.

Purpose and access

Enquiry information is used to respond to your request and provide customer support. Access is limited to service providers and staff who need it for those purposes. We do not use this site to sell your personal information.

Third-party resources

This site loads fonts from Google Fonts, which receives connection information such as your IP address. Google Analytics measures site usage. Optional analytics storage is denied until you accept. Google may receive cookieless measurement signals before consent or when you decline. Query strings and URL fragments are excluded, and enhanced measurement and advertising personalisation are disabled. Use Cookie settings in the footer to change your choice. Our IntellextAI assistant processes chat messages and technical connection information to answer product questions. Do not share payment details or sensitive information in chat. Contact and wholesale forms use our company enquiry system; submitting a form also subscribes you to product updates, as disclosed beside the form. You can unsubscribe at any time. Checkout and online payment remain unavailable.

Your choices

Contact us to request access to or correction of personal information associated with an enquiry, subject to identity checks and applicable retention duties.